Your privacy is our top priority. This policy clearly explains how maju88 collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Important Note: By using the maju88 platform, you agree to the collection and use of your personal data as described in this Privacy Policy. We encourage you to read this document in full to understand your privacy rights as a maju88 member.
Maju88 operates as a trusted online sports betting and gaming platform for users in Malaysia. We understand that your personal data is a highly valuable and sensitive asset. This Privacy Policy is designed to transparently explain how we manage the information you provide to us.
This policy applies to all information collected through:
We are fully committed to complying with the Malaysian Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. Any changes to this policy will be communicated to you via in-platform notifications or email.
Maju88 only collects personal data that is strictly necessary to deliver the best possible service to you. The following are the categories of data we collect and the purposes for which they are collected:
| Data Category | Type of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth, gender | KYC verification, fraud prevention |
| Contact Data | Phone number, email address, residential address | Account communications, transaction notifications |
| Financial Data | Bank account number, bank name, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, cookies | Account security, performance analytics |
| Gaming Data | Betting history, wins, gaming patterns | Licence compliance, responsible gambling |
We do not collect: Sensitive information such as biometric data, medical records, political views, or religious beliefs. We also never ask for your password through any communication channel.
All data collected by maju88 is used on a lawful basis and limited to the stated purposes. We do not use your data for any other purpose without obtaining your consent first. Here is how we use your personal data:
You may withdraw consent to receive promotional communications at any time by contacting our support team. Withdrawing consent will not affect your core account services.
Maju88 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are limited situations where we need to share your data with trusted parties:
Payment Service Providers: Required financial data is shared with licensed payment processors such as online banking and e-wallets to enable deposit and withdrawal transactions to be processed securely.
Game Software Providers: Minimal technical information required is shared with licensed game providers to ensure a smooth and secure gaming experience on the maju88 platform.
Regulatory Bodies and Authorities: maju88 will disclose personal data to relevant authorities such as the Malaysian Anti-Corruption Commission (MACC) or the Royal Malaysia Police (PDRM) when required by court order or applicable law.
We do not share your data with: Third-party marketing companies, advertising networks, data brokers, social media platforms, or any other organisations not directly involved in delivering maju88 services.
Maju88 implements comprehensive layers of security protection to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:
All data communications between your device and maju88 servers are protected with industry-standard 256-bit SSL encryption.
Two-factor authentication is available and encouraged for all member accounts as an added layer of security.
Sensitive data such as banking details is stored in encrypted format within our secure database.
An automated threat detection system monitors all account activity around the clock to identify anomalies.
Only authorised maju88 staff may access your personal data, and only to the extent necessary.
Your data is regularly backed up to secure data centres in different locations to ensure service continuity.
While we take all reasonable precautions, no system can guarantee 100% absolute security. In the event of a data breach affecting your account, maju88 is committed to notifying you within 72 hours of the breach being detected, in line with industry best practices.
Maju88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can manage your cookie settings through your internet browser at any time. Disabling certain cookies may affect some platform features, but will not prevent you from using maju88's core services.
Maju88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are our data retention guidelines:
Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity. The deletion process uses methods that ensure data cannot be recovered.
As a maju88 member operating in Malaysia, you hold rights protected under the Personal Data Protection Act 2010. We fully respect these rights and provide straightforward mechanisms for you to exercise them:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data in our records.
You may request deletion of your data under certain circumstances, subject to our legal obligations.
You have the right to object to the use of your data for marketing or promotional communications.
You have the right to receive your data in a structured, machine-readable format.
You may request that processing of your data be restricted while an investigation or dispute is ongoing.
To exercise any of the above rights, contact our Data Protection Officer at [email protected]. We will process your request within 14 working days from the date of receipt. No charges apply for reasonable privacy rights requests.
Maju88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data management practices, legal requirements, or new platform features. Each new version supersedes the previous one and takes effect immediately upon being published on this page.
For significant changes, we will notify you via:
Continued use of the maju88 platform after notification of such changes means you have accepted the updated Privacy Policy. If you do not agree with the changes, you must stop using the platform and contact us to indicate your intention to close your account.
Contact maju88's Data Protection Officer:
Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week on the maju88 platform.
Email response time: Within 2 business days.
We go beyond simply meeting legal requirements — we believe that genuine data protection builds long-term trust between maju88 and each of our members.
Maju88 fully complies with the Malaysian Personal Data Protection Act 2010 (PDPA). Every aspect of our data management process has been reviewed by privacy law experts to ensure precise and thorough compliance with local legislation.
The same 256-bit SSL encryption technology used by the world's leading banking institutions protects every bit of data transmitted between your device and maju88 servers. All financial details and personal information are stored in fully encrypted form.
Our Know Your Customer (KYC) process is designed to protect your identity from misuse. Identity verification documents you submit are stored in a secure environment and accessed only by authorised personnel.
Maju88 has never and will never sell, rent, or share members' personal data with any marketing company or third-party advertiser. Your data belongs to you — we are simply its responsible custodians.
We only collect data that is strictly necessary to provide the maju88 platform services. Our data minimisation principle ensures we never gather excessive or irrelevant information beyond what your service needs require.
Our Data Protection Officer team is available 24 hours a day to answer any privacy-related questions, process data access requests, or address any concerns you may have regarding the use of your personal data.